24/7 Intelligence & Travel Assistance Services

As an employee, you and your dependents have access to our basic emergency services — but ‘basic’ is far from typical. In an emergency, we are committed to your protection and complete resolution of the situation. We place our experts as close to the heart of each challenge as possible. The Redpoint team is comprised of:

  • U.S. and allied special operations veterans, intelligence analysts and security experts including Navy SEALS and Army Rangers
  • Stanford affiliated physicians, in-house doctors and experts in international medicine
  • Former Chief of Emergency Medicine at Stanford Medicine
  • Paramedics and nurses with urban trauma and international medicine expertise
  • Experienced international security personnel running robust 24/7 operations centers

For questions or emergency services call:

  • 1.855.516.5433 (Toll free in U.S. or Canada)
  • +1.415.484.4677 (International)
  • or click here
  • 1875 South Grant Street, Suite 960
    San Mateo, CA 94402

Here are the resources that you and your family have access to:

Pre-trip Resources

Call Redpoint to make use of these services.

  • Country reports
  • Passport/visa information
  • Security and crime alerts
  • Political stability alerts
  • Immunization and health information

Read the Terms of Service

Emergency Assistance and Evacuation Services

Call Redpoint to make use of these services.

  • Medical professional locator services
  • Telephonic interpretation services
  • Assistance replacing lost or stolen luggage, medication, or other critical items
  • Coordination of pre-hospital assistance
  • Once hospitalized, transport to nearest appropriate medical facility
  • Return of dependent children and rental vehicle; coordination of pet return
  • Arrange for transport of traveling companion
  • Repatriation of mortal remains
  • Transport to the nearest safe area for security emergencies

You may find the following resources helpful for trip planning and travel safety.  Please note that these links are provided for convenience only, and the content is the sole property of the respective owners. Redpoint does not guarantee, endorse, or make any warranties about their use. If you need additional travel protection for you or your family, consider a Ripcord membership.

Please print this card and keep it with you



  • 1 (855) 516-5433  (in the U.S. and Canada)
  • +1 (415) 484-4677  (collect calls accepted)
  • or
  • operations@redpointresolutions.com

Personal & Family travel protection

If you need individual or family coverage, we also offer Ripcord Fail Safe

Travel Protection in addition to our business services.


Learn more about our services